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Paper to Digital

A paper process holding a market leader back → digital flows field teams actually adopt.

Situation
Extend My Team
Services
UX partnership, product design
Audience
Field teams

The situation

A paper process was holding a leader back. A market leader ran on a traditional, paper-based process that slowed teams down and resisted change.

What we did

Digital flows field teams actually adopt. We partnered to digitally transform the process, designing flows simple and reliable enough that field teams adopt them instead of falling back to paper.

A create new work order form with a service location picker open
An offline message asking the user to retry syncing work orders with the head office
Four tablets showing app screens, including a lock-out tag-out procedure and a sync message
Your project brief

Fix anything we got wrong.

The problem

Who it's for

Where it is now

First version

The AI part

Timeline

Rough budget

Optional. It helps us suggest the right size of first step.

What we'd ask you

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