You built something that can answer almost any question. That's the problem. Infinite options and an empty canvas are paralysing for everyone except the person who built it.
We watch novices, not power users, because someone who already knows what to type will never show you what's wrong. Then we design the entry: real starting points, questions phrased the way the user would phrase them, and results that explain themselves without a training session.
The person who isn't an analyst tells you everything.
Starting points and defaults instead of a blank canvas.
Every chart says what it means without a call.
Depth intact, just no longer the price of admission.
Your power users are fine. It's the other ninety percent who quietly leave.
They never file a ticket about it either. They just stop opening it, and let the seat lapse at renewal.
Pick the screen that's costing you the most. We redesign it in five working days, free, no contract. You keep the file whether or not we carry on.
You send the screen and tell us what it's supposed to do.
We redesign it in five working days, and walk you through why every change is there.
You keep the file. If it lands, we talk about a pod. If it doesn't, you're still one screen better off.
One screen per company. We take three of these a month, so tell us early if your date is tight.
Twenty minutes with the founders. Show us the blank state and we'll tell you what belongs there.
