The least forgiving users you'll ever have, and the easiest to please.

Developers don't want delight. They want speed, keyboard access, honest errors, and documentation that answers the question they actually have.

  • Your product
  • Your docs
  • Your error messages
  • Our senior designers
  • First working call
  • Errors that name the fix
  • Keyboard-first navigation
  • Docs and product as one

Numbers we'll stand behind on the call.

  • 2.5x to 7xSTAAR math gains
  • ~40%less design debt across 90+ brands
  • 150+products shipped since 2015
  • 4.9on Clutch, from verified reviews

What we find

The CLI is loved and the dashboard is tolerated.

  • Time to first successful call is measured in hours.
  • Your errors say what failed and never what to do.
  • The docs are the product, and they were written last.
  • Everything needs a mouse, and your users resent it.

What you get

Measured on time to first success.

We time it first: signup to a working call, on a real machine, with somebody who has never used it. That number becomes the brief. Everything standing between them and success is justified or removed, and every error message gets a fix inside it.

  • Time signup to first working call, then cut it down
  • Build onboarding around a working example, not a tour
  • Make every error name the fix, not just the failure
  • Design keyboard-first navigation and a command palette
  • Design the docs and the product as one thing
  • Treat dark mode as a design rather than an inversion

Clients

Founders and product leads hire us when their product works but doesn't look it yet.

  • “I'm impressed by Precious' attention to detail and ability to grasp complex user flows and problems we're trying to solve.”
    Nick MerrittHead of Product & Design, ITRVLRead on Clutch
  • “We're a conversational AI platform. Precious understood our complex design requirements well. They moved fast without compromising quality. They were able to dive in quickly to understand our needs, goals, and complex requirements. They were communicative, friendly, and always available. Their understanding and high-quality design are truly exceptional.”
    Ramesh BalanFounder & CEO, Vericora AI
  • “I was impressed by their talent in animation, and also their work style.”
    Omeed ShamsCo-founder, Lumin Fitness
  • “I'm excited and plan on working with Precious for as long as possible.”
    Travis JonsenCo-founder & Director of Customer Success, Pilot
  • “They delivered on and checked every box for us.”
    Anthony WilliamsFounder & CEO, ConnectED AthleticsRead on Clutch

How it runs

Time it, cut it, fix the errors, match the docs.

  1. Time it

    Signup to working call. Always longer than anyone thinks.

  2. Cut the path

    Every step justified or removed.

  3. Fix the errors

    Each one names the cause and the fix.

  4. Match the docs

    Product and documentation designed together.

Your project brief

Fix anything we got wrong.

The problem

Who it's for

Where it is now

First version

The AI part

Timeline

Rough budget

Optional. It helps us suggest the right size of first step.

What we'd ask you

    Need an NDA first? Say so in your email and we will sign yours before the call.

    You get a private link to this brief to share with your team.