The workaround is faster than your product. That's the review.

Clinicians use your software between patients, standing up, already behind. Software that asks for attention it hasn't earned doesn't get ignored. It gets worked around, and the workaround becomes the real process.

  • The real shift
  • Your clinicians
  • Their workarounds
  • Our senior designers
  • Fewer steps
  • Fast documentation
  • Alerts that land
  • Verified WCAG

Numbers we'll stand behind on the call.

  • 2.5x to 7xSTAAR math gains
  • 150+products shipped since 2015
  • 4.9on Clutch, from verified reviews

What we find

The workaround tells you exactly where the product failed.

  • Documentation takes longer than the appointment.
  • Training is required because the interface isn't self-evident.
  • Alerts get dismissed because there are too many to read.
  • Procurement liked it. The people using it never got a say.

What you get

Designed for someone already behind.

We shadow the real shift, workarounds included, because the workaround is the most honest usability report you will ever get. Then we cut steps against minutes on the floor and design the edges everyone else skips: interruptions, handovers, shared screens, gloves, bad light.

  • Shadow the real shift, workarounds included
  • Cut steps, and justify every one that stays
  • Design fast documentation and structured entry
  • Fix alerting so the important one still lands
  • Handle shared devices, interruptions and handovers
  • Meet WCAG properly, verified rather than assumed

Clients

Founders and product leads hire us when their product works but doesn't look it yet.

  • “I'm impressed by Precious' attention to detail and ability to grasp complex user flows and problems we're trying to solve.”
    Nick MerrittHead of Product & Design, ITRVLRead on Clutch
  • “We're a conversational AI platform. Precious understood our complex design requirements well. They moved fast without compromising quality. They were able to dive in quickly to understand our needs, goals, and complex requirements. They were communicative, friendly, and always available. Their understanding and high-quality design are truly exceptional.”
    Ramesh BalanFounder & CEO, Vericora AI
  • “I was impressed by their talent in animation, and also their work style.”
    Omeed ShamsCo-founder, Lumin Fitness
  • “I'm excited and plan on working with Precious for as long as possible.”
    Travis JonsenCo-founder & Director of Customer Success, Pilot
  • “They delivered on and checked every box for us.”
    Anthony WilliamsFounder & CEO, ConnectED AthleticsRead on Clutch

How it runs

Shadow, cut, design the edges, test on the floor.

  1. Shadow the shift

    Including every workaround. Especially those.

  2. Cut

    Each interaction priced in minutes on the floor.

  3. Design the edges

    Interruptions, handovers, shared screens, bad light.

  4. Test with clinicians

    The people on the floor, before it ships.

Your project brief

Fix anything we got wrong.

The problem

Who it's for

Where it is now

First version

The AI part

Timeline

Rough budget

Optional. It helps us suggest the right size of first step.

What we'd ask you

    Need an NDA first? Say so in your email and we will sign yours before the call.

    You get a private link to this brief to share with your team.